Hiveku — Website Management, Marketing & Advertising Platform
Hiveku is the all-in-one website management platform that lets
businesses manage their websites, social media, and advertising
campaigns in one place. Hiveku integrates directly with Google Ads
so you can create, manage, and optimize Google Ads campaigns from
inside Hiveku. Hiveku also integrates with Meta (Facebook and
Instagram) and other social platforms so you can publish content,
respond to engagement, and manage your ad accounts from a single
dashboard.
Privacy Policy
Last updated: July 7, 2026
1. Introduction
Hiveku ("we," "our," or "us") is committed to protecting your
privacy. This Privacy Policy explains how we collect, use,
disclose, and safeguard your information when you use our website
management platform and related services.
2. Information We Collect
We collect Personal Data (name, email, photos, identifiers), User
Content (CRM data, discussions, AI conversations, email contents),
and Usage and Diagnostic Data (pages visited, features used, error
logs, performance metrics).
3. How We Use Your Information
We use this information to provide and improve Hiveku services,
authenticate users, prevent fraud, support customers, process
transactions, and send service communications.
4. AI Features and Third-Party AI Providers
Hiveku's chat and "AI departments" are powered by third-party AI
providers, currently Anthropic (Claude) and OpenAI, accessed via
OpenRouter. The content you submit is used solely to produce the
AI's response to you. We do not use your content, nor do our AI
providers use it, to train their models.
5. Information Sharing and Third Parties
We do not sell, trade, or rent your personal information to third
parties. We share data only with trusted service providers
(authentication, AI processing, cloud infrastructure) under
strict confidentiality agreements.
6. Third-Party Platform Data (Google & Meta)
Hiveku integrates with advertising and social platforms so you can
manage your accounts from Hiveku. When you connect an account, you
authorize Hiveku to access data from that platform on your behalf.
Google user data. When you connect Google Ads,
Hiveku accesses your campaign, ad, and performance data and can
create or modify campaigns at your direction via the Google Ads
API. Hiveku's use and transfer of information received from Google
APIs adheres to the Google API Services User Data Policy, including
the Limited Use requirements. We use this data solely to provide
advertising-management features to you within your Hiveku account;
we do not sell it, transfer it except to provide the service or as
required by law, or use it for advertising or to train generalized
AI models. Revoke access anytime in Hiveku or at
google.com/permissions .
Meta (Facebook/Instagram) data. When you connect
a Facebook Page, Instagram account, or Meta ad account, Hiveku
accesses and manages content, engagement, and advertising data on
your behalf to provide publishing, analytics, and management
features, in compliance with the Meta Platform Terms and Developer
Policies. We use it only to provide these features and do not sell
it. Disconnect anytime in Hiveku or your Meta settings.
7. Data Security
We implement appropriate technical and organizational security
measures to protect your personal information against unauthorized
access, alteration, disclosure, or destruction. However, no method
of transmission over the Internet is 100% secure.
8. Your Rights
Depending on your location, you have the right to access, correct,
delete, restrict or object to processing, and port your personal
data. We offer an in-app account deletion flow at
/account-deletion .
9. Cookies
We use cookies and similar tracking technologies to track activity
on our platform. You can instruct your browser to refuse all
cookies or to indicate when a cookie is being sent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify
you of any changes by posting the new Privacy Policy on this page
and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, your data, or how
to exercise your rights, please contact us at
privacy@hiveku.com or
support@hiveku.com .
Terms of Service
Last updated: July 7, 2026
1. Acceptance of Terms
By accessing or using Hiveku, you agree to be bound by these Terms
of Service. If you do not agree, you may not use the service.
2. Description of Service
Hiveku is an all-in-one website management platform that allows
businesses to build and manage websites, integrate with social
media and advertising platforms (including Google Ads, Facebook,
and Instagram), automate marketing, track visitors, and run
AI-powered workflows. Features may evolve over time.
3. Account Responsibilities
You are responsible for maintaining the security of your account,
for all activity that occurs under your account, and for keeping
your contact information accurate and current.
4. Acceptable Use
You agree not to misuse the service, including by attempting to
disrupt it, reverse-engineer it, use it to violate the law, or
interfere with other users' accounts. You also agree to comply
with the terms of any third-party platform you connect (Google,
Meta, etc.).
5. Third-Party Platform Integrations
Hiveku integrates with third-party platforms including Google Ads
and Meta (Facebook, Instagram). When you connect a third-party
account, you authorize Hiveku to act on your behalf with that
platform within the permissions you grant. You may revoke those
permissions at any time from within Hiveku or from the third-party
platform's own settings. Your use of third-party platforms is also
governed by their respective terms and policies.
6. Intellectual Property
Hiveku and its licensors retain all rights, title, and interest in
and to the service, including all related intellectual property.
You retain ownership of the content you upload and create in your
workspace.
7. Termination
We may suspend or terminate your account if you violate these
Terms. You may stop using the service at any time and request
deletion of your data through the in-app account deletion flow.
8. Disclaimers and Limitation of Liability
The service is provided "as is" without warranties of any kind.
To the maximum extent permitted by law, Hiveku is not liable for
any indirect, incidental, special, consequential, or punitive
damages arising from your use of the service.
9. Changes to These Terms
We may update these Terms of Service from time to time. We will
notify you of any changes by posting the new Terms of Service on
this page and updating the "Last updated" date.
10. Contact Us
If you have questions about these Terms of Service, please contact
us at legal@hiveku.com or
support@hiveku.com .
For the full interactive experience, please enable JavaScript or
visit /privacy and
/terms directly.
Data Deletion — Hiveku
Last updated: July 7, 2026
Hiveku connects to your Facebook and Instagram accounts only to
publish content and show analytics you request. You can delete this
data at any time:
In Hiveku, go to Marketing → Social → Accounts and
click Disconnect on the Facebook or Instagram
account. This immediately revokes Hiveku's access and deletes the
stored access tokens and cached account data.
To delete your entire Hiveku account and all associated data, go to
Settings → Account → Delete Account , or email
privacy@hiveku.com — we
complete deletion within 30 days.
You can also revoke Hiveku's access directly in Facebook: Settings
& Privacy → Settings → Business Integrations → Hiveku → Remove.
Questions: privacy@hiveku.com
